Shipping policy

Shipping & Returns Policy — Eminent Hive
Last updated: August 3, 2026

Thank you for shopping with Eminent Hive! Below is our shipping and returns policy. If you need assistance, reach us anytime at contacteminenthive@gmail.com or +91 7736975085.

Shipping

Processing Time — All orders are made to order and processed within 2 to 5 business days after payment confirmation. Orders placed on weekends or public holidays begin processing on the next business day.

Delivery Time (After Dispatch) — All orders are shipped from our fulfillment facility in India.

India Delivery: 3 to 7 business days after dispatch
International Delivery: 7 to 15 business days after dispatch, depending on destination

Delivery times may vary due to courier delays, customs processing, holidays, or remote locations.

Shipping Charges — Shipping fees are shown at checkout and vary based on location, weight, and delivery speed. Free shipping promotions may be offered occasionally.

Tracking Details — You will receive an email with tracking information once your order is shipped. If you do not receive tracking details within 48 hours, contact us at contacteminenthive@gmail.com.

Shipping Coverage — We ship from India to customers across India and internationally worldwide.

Failed or Missed Deliveries — If delivery fails due to an incorrect address or unavailability, the order may return to us. Additional redelivery charges may apply. Please ensure your address is accurate at checkout.

Seven-Day Return Policy

We offer a seven-day return window from the date you receive your product.

Eligibility — Item must be unused, unworn, and in original condition. Tags, packaging, and any free items must be included. Hygiene-sensitive items may only be returned if defective.

How to Initiate a Return — Email contacteminenthive@gmail.com with your order number, item details, reason for return, and photos (if damaged/incorrect). Wait for our return authorisation and shipping instructions — do not send items back without authorisation.

Return Shipping Cost — If the issue is our mistake (damaged, wrong item), we cover the return shipping. For all other returns (e.g., wrong size ordered), the customer pays the return shipping cost.

Refunds — After receiving and inspecting the returned item, refunds are processed within 10 business days, to the original payment method.

Exchanges — If you want to exchange an item for size or another product, email us. Exchanges depend on stock availability. Price differences will be adjusted accordingly.

Non-Returnable Items — Gift cards, downloads, and items marked "Final Sale"; items not in original condition or missing packaging.

Damaged or Incorrect Items — Contact us within 48 hours of delivery at contacteminenthive@gmail.com with photos and your order number. We'll arrange a replacement or refund and cover return shipping.

Support & Contact — contacteminenthive@gmail.com · +91 7736975085